One collection shouldn't exist in
five different places.
A UK tyre recycling business processing more than a million tyres a year ran its whole operation on spreadsheets, paper, and email that never talked to each other. BSP replaced them with a single operational platform built around the way the business actually works, connecting every stage from booking and weighbridge logging to compliance reporting and invoicing.
1M+ tyres a year • Multi-region operations • 5+ year partnership
When the operation outgrows the systems
The business wasn't short of systems. It was short of one that connected them.
Collection records sat in one spreadsheet. Waste Transfer Notes in another. Weighbridge tickets on paper. Compliance in a separate file again. UK billing counted tyres, international billing weighed them, and the two never lined up.
Nothing was wrong with any single piece. The problem was the gaps between them. Every gap was a place for data to go missing, for a number to not match, for a document to quietly disappear right before an audit.
And it didn't scale. Every new customer meant more files, more checks, and more manual work. Growth was adding admin faster than it was adding profit.
The danger of a missing trail
In most businesses that's just annoying. In this one it's dangerous.
One audit without a clean paper trail can stop the whole operation.
Every piece of paper, every mismatched cell in a spreadsheet, represented a point of failure where the entire business could be halted by a compliance audit.
What a collection looks like now
Take one collection and follow it through the operation.
A customer books a collection. The driver picks it up. The weighbridge records the load. A Waste Transfer Note is generated automatically, pre-filled and locked. Compliance updates in the same moment. The correct invoice is generated automatically based on the regional billing model. The customer sees the status. Management can report on it instantly.
One collection. One connected record. The information moves with the collection.
What changes when everything connects
When every collection is one connected record, the work that used to pile up in the gaps just disappears.
- Compliance isn't a separate task. It builds itself as the collection moves through the operation.
- Billing doesn't need reconciling. It's generated from the same collection record.
- Reporting doesn't need rebuilding. The data's already linked.
- Audits don't hang on someone finding the right file. Every collection, transfer, and report traces back on demand.
- And growth stops meaning more admin staff. It just means more collections the system can carry.
How the operation runs today
Five parts of the business, one flow.
Collection Management
Customers book through the portal, carriers accept jobs digitally, and everyone works off the same live schedule instead of phone calls and email.
Weighbridge Management
Vehicle weights are captured once and feed compliance records and international billing automatically. No paper tickets. No duplicate entry.
Compliance Reporting
Environment Agency reports pull from live collection data and generate in minutes, not days. Every figure maps back to a specific WTN and weighbridge record, searchable the moment an inspector asks.
Customer & Carrier Portal
Everyone works from the same real-time status. Customers and carriers pull their own documents. No more chasing updates.
Multi-region Billing
UK by tyre count, international by weight and currency, both in one engine tied to collection records. No separate files, no reconciling two systems by hand.
THE IMPACT
- 1M+ tyres processed a year through one platform
- 5 to 20 collection sites managed centrally
- 0 compliance incidents since launch
- EA reporting cut from days to minutes
- One platform supporting UK and international billing
- 5+ year ongoing partnership
The business stopped managing paperwork. It started managing operations.
Built for how the business really works
Different regions. Different billing rules. Different users, from drivers to customers to compliance teams. One platform built around the operation.
That only holds up if the system fits the operation, not the other way round. The regions were designed in from day one, not bolted on later. The two billing models live in one engine, not two tools taped together. The audit trail was the foundation, not an afterthought.
Five years later, the platform is still evolving alongside the business. New regulations, operational changes, and new requirements get handled on the same foundation instead of forcing another rebuild.
Still running one collection across five different systems?
Every extra handover creates another opportunity for delay, duplication, or risk. We'll walk through one collection with you, identify where information breaks down across your operation, and show you where a connected workflow could remove unnecessary administration.